At Jitas, we believe gaming should be fun and in control. Following responsible gaming principles keeps the experience enjoyable — and keeps harm at bay.
We are committed to the well-being of every player.
Our Approach
Jitas is more than just an online gaming platform — it's a trusted entertainment destination for millions of people across Bangladesh. From day one, we've believed that Responsible Gaming means more than following rules — it's a mindset. Gaming is truly enjoyable when you play for fun and stay within your limits.
Thousands of people enjoy cricket betting, casino games, and slots on our platform every day. Most play within their own budget and time limits. But sometimes a player can lose track — and that's exactly why Jitas has Responsible Gaming Policy.
The foundation of responsible gaming is self-awareness. How much you play, how much you spend, when to stop — these decisions are entirely yours. Jitas simply provides the right tools and information to help you make the best choices for yourself.
Online gaming is growing rapidly in Bangladesh — and so is the risk of addiction. Jitas takes this seriously, and we actively work to protect our members. Our support team, automated alert system, and self-control tools are all built with that goal in mind.
Keep in mind — Responsible Gaming doesn't mean less fun. In fact, mindful gaming means more enjoyment — the thrill of winning stays with you, while losses don't weigh you down. Jitas is always by your side.
Our Features
We've built a range of effective tools to help you stay in control.
Set your own daily, weekly, or monthly deposit cap. Once configured, the limit takes effect automatically and no deposits beyond that amount will be permitted.
Set a daily time limit for your sessions. When the time is up, Jitas will automatically alert you and help you wrap up if needed.
If you need to clear your head, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in or making deposits will not be possible.
If you feel you need a long-term break from gaming, you can activate self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive for the entire duration.
You'll receive periodic pop-up notifications showing how long you've been playing and how much you've spent — a useful reality check to keep you grounded.
Once you've lost a set amount, your session ends automatically — making it easier to protect yourself from significant financial loss.
Awareness
If you notice any of the signs below, it may mean your gaming is getting out of control. Recognizing them early makes it much easier to address the problem.
Being unable to stop even after your set budget runs out, and continuing to put in more money.
Chasing losses with bigger bets is one of the clearest warning signs of gaming addiction.
Spending less time with family or neglecting work responsibilities because of gaming.
Borrowing money from friends, family, or a bank to fund your gaming is extremely dangerous.
Hiding your gaming from family or loved ones is a sign of emotional distress.
Feeling angry, anxious, or restless when unable to game, along with disrupted sleep.
Gaming addiction is a health issue — not a personal weakness. If you feel you need help, reach out to our support team right away. We don't judge — we're here to help.
Support Email
Support@jitas.app
Live Chat
Active 24/7 — get instant assistance
How to set it up
Simply log in to your Jitas account and enable any of these tools within seconds from the Settings menu.
Log in to your Jitas account and click the profile icon in the top right corner.
Go to the "Responsible Gaming" menu — all tools are available there.
Choose what you need — deposit, loss, time limits, or self-exclusion — and set your amount.
Save. Limits take effect immediately. If increased, they apply after 24 hours.
Reducing a limit for your safety takes effect immediately. Your protection is our priority.
A 24-hour cooling period applies to any limit increases, helping prevent impulsive decisions.
All responsible gaming tools are available on the Jitas app. Download it and manage your settings from anywhere.
If you run into any trouble setting up your tools, reach out to our 24/7 live chat support team — they'll assist you right away.
Check yourself
Answer the questions below honestly and find out whether your gaming habits are on track.
FAQs
Here are answers to the most frequently asked questions.
Our Commitment
We're committed to responsible gaming — not just in words, but in practice.
A strict age verification process at registration ensures no one under 18 can access the platform.
Your personal and financial information is stored with the highest level of security and is never shared with third parties.
The odds and return rates for all games are clearly displayed so you can make informed decisions.
We never target minors with advertising or run misleading promotions.
We regularly review our responsible gaming policies and introduce new player protection tools.
If you're struggling, our support team is here to help — no judgment, just support. Being there for you is what we're here for.